What is Two-Factor Authentification and how to get it set up

Sophia
Sophia
  • Updated

Two-factor authentication is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are.

It uses a two-step verification process. Firstly, the user will need to enter their name and a password. Secondly, instead of immediately gaining access, the user will be required to provide another piece of information, in this case, a single-use time-based code generated by an authenticator app.

How to install an authenticator app to use with 2FA

There are a selection of different authentication apps that can be used for 2FA. We recommend using Google Authenticator or Authy for the optimal experience with Passle, but you will find most other 2FA apps will work.

  1. Download and install the app onto your phone (or other devices)
    Google Authenticator – download it from the Google Play Store for Android devices, or App Store for iOS devices
    Authy – download it from Google Play Store for Android devices or App Store for iOS devices
  2. Log in to Passle
  3. Visit the Passle authenticator app page
  4. Scan the QR code using your app to set up the two-factor authentication.

Once set up, every time you need to log in to your Passle account, after entering your email address and password, you will be prompted to enter the code from the app.

This means that in order to access your account, you will need your phone to hand – or have the app installed on your current device. This makes your account considerably more secure than relying only on email and a password to log in.

Having difficulty logging in with 2FA?

You may have a new phone or device, or need to reinstall your authenticator app. If this is the case, you may need to disable 2FA for your Passle account.

If you are having difficulty logging in with your authenticator app, or would like to disable it, please contact us on support@passle.net.

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